Your private taxi will pick you up from Embankment Place, which is just next to Embankment station (Bakerloo, Northern, Circle and District lines) and a 4-minute walk from Charing Cross station (Bakerloo and Northern lines and National Rail services). When you email your driver to confirm your booking you may be able to change your pick-up location.
Collapsible wheelchairs and buggies can be stored in the front of the cab. All taxis are wheelchair accessible but bear in mind if you need to remain in the wheelchair for the tour, it may limit how many other people will also be able to fit (typically taxis can accommodate up to 6 people). It's best to let the company know beforehand when you call to reserve your specific date and time slot.
Feel free to bring small snacks and drinks with you in the taxi. Take some time out to have a break in a traditional London riverside pub, which your guide will be able to recommend.
If you want to see a particular sight on your private tour and don’t know if it'll be featured, just let your guide know and they'll do everything they can to make it happen. Likewise, if you'd like to pause the tour to take a better look at something, use the bathroom, grab a refreshment or take a family photo, your driver will happily stop for you (and act as your photographer!).
Your experience is valid for 9 months from the date of purchase or until the event expires (whichever is sooner) and must be used within this time. You will receive a booking confirmation via email containing the telephone number you need to ring to book your required time and date. Experiences are non-refundable and non-exchangeable. Please print Kidadl experience confirmation and show on arrival.