The museum is open throughout the year, Wednesday to Sunday, between 10:00am and 3:00pm. Pumping Engines in Steam takes place on various dates throughout the year, running every 15 minutes from 11:00am to 3:30pm.
The nearest station is Kew Bridge, a 2-minute walk away.
There's free parking on site, but it’s likely to get busy during peak times like weekends and school holidays.
Baby-changing facilities are available.
The museum is wheelchair and buggy accessible through most of the building, but due to the historic nature of the building, you may come across a small number of access issues.
The on-site Stokers Café has great children's meals and high chairs are provided. You can also warm bottles in the café.
Tickets are non-exchangeable and non-refundable. Kidadl customers to show booking confirmation upon arrival to gain entry.